Please email us with the following information so we can assist you quickly:

• Proof of purchase (order number, confirmation email, or a photo of the product with our brand logo clearly visible)
• Model number of your kit
• Part number (if available)
• Your full name
• Shipping address
• Email address

It typically takes 3–5 business days for the amount to reflect in your bank account, depending on your bank’s processing time.

The following models do not include glue — MIN105, MIN106, MIN201, MIN202, MIN203, MIN501, MIN502, and MIN503.

For best results, we recommend using 3-In-1 Advanced Craft Glue.